> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jaaxis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jaaxis merchant guide

> Learn how Jaaxis helps your business answer customers, use your business knowledge, take bookings, and manage conversations across channels.

Jaaxis helps your business answer customer questions and complete routine work through an AI customer-service agent.

Your agent can learn from your website, files, Q\&A, product catalog, and other business data. You can then connect it to your website and messaging channels, review every conversation in one inbox, and step in whenever a customer needs a person.

<CardGroup cols={2}>
  <Card title="Launch your first agent" icon="rocket" href="/en/quickstart">
    Create, train, test, and connect an agent from start to finish.
  </Card>

  <Card title="Add business knowledge" icon="book-open" href="/en/build/add-knowledge">
    Teach your agent about your products, policies, and services.
  </Card>

  <Card title="Connect customer channels" icon="messages-square" href="/en/connect/overview">
    Use the same agent on your website and messaging accounts.
  </Card>

  <Card title="Manage conversations" icon="inbox" href="/en/inbox/overview">
    Review customer messages, reply as a person, and organize follow-up.
  </Card>
</CardGroup>

## What Jaaxis can do

* Answer in the customer's language using only the knowledge you provide.
* Forward conversations to a person when the customer asks or the agent cannot complete the request safely.
* Offer appointment, rental, or stay availability and manage bookings.
* Work with product data from Shopify, WooCommerce, or Shopline.
* Operate through the Jaaxis Dashboard Assistant or a connected AI client.

## A good first setup

Start with a small, accurate knowledge base and one customer channel. Test real customer questions in Preview, correct any gaps, and only then expand to more channels or booking services.

<Info>
  Jaaxis has two different AI roles. An **agent** talks with your customers. The **Jaaxis Assistant** helps you manage your account and agents.
</Info>