> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jaaxis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up services and availability

> Create appointment or rental services, define booking rules, collect customer details, and configure timezone-aware availability.

Bookings let customers find available time and reserve a service through your agent.

Open your agent, select **Connect**, then choose **Bookings → Configure**.

## Create availability first

Availability represents a staff member, room, calendar, or other resource.

<Steps />

## Create a service

Choose **Appointment** when the customer picks a start time, such as a consultation or haircut. Choose **Rental / Stay** when the customer picks a start and end, such as a room or equipment rental.

Configure:

* Fixed duration or a customer-chosen range and increment.
* Buffer time after appointments where applicable.
* Minimum notice, maximum advance booking, and cancellation/reschedule deadline.
* Whether new bookings require confirmation.
* Information to collect from the customer.
* Instructions the agent should say after a successful booking.
* One or more availability resources.

When several resources can fulfill the service, Jaaxis can assign one automatically or let the customer choose.

## Verify

In **Preview**, ask to book the service. Confirm the displayed times respect timezone, capacity, weekly hours, overrides, notice, duration, and buffer rules.