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Bookings let customers find available time and reserve a service through your agent. Open your agent, select Connect, then choose Bookings → Configure.

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Create availability first

Availability represents a staff member, room, calendar, or other resource.

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Create a service

Choose Appointment when the customer picks a start time, such as a consultation or haircut. Choose Rental / Stay when the customer picks a start and end, such as a room or equipment rental. Configure:
  • Fixed duration or a customer-chosen range and increment.
  • Buffer time after appointments where applicable.
  • Minimum notice, maximum advance booking, and cancellation/reschedule deadline.
  • Whether new bookings require confirmation.
  • Information to collect from the customer.
  • Instructions the agent should say after a successful booking.
  • One or more availability resources.
When several resources can fulfill the service, Jaaxis can assign one automatically or let the customer choose.

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Verify

In Preview, ask to book the service. Confirm the displayed times respect timezone, capacity, weekly hours, overrides, notice, duration, and buffer rules.