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Ask the Jaaxis Assistant to create booking services and the people, rooms, or other availability they use. Maintain existing hours in Inbox → Bookings → Availability. Prepare the service name, duration, timezone, capacity, opening hours, booking window, cancellation and rescheduling rules, required customer information, and whether staff approval is needed.

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Set up a service

1

Describe the service

Open the intended agent and Assistant. Explain what customers book, the duration, which person or space is booked, and applicable channels.
2

Agree the business rules

Supply hours, capacity, notice, buffers, and cancellation or change deadlines. Explain whether your team confirms requests and what customers should receive after each booking action.
3

Complete testing and setup

Let the Assistant configure and test the service. Read what is live or what is blocked. Review the booking scenario in Training.
4

Verify availability

Open Inbox → Bookings → New booking. Confirm the service and expected times are offered without submitting a real customer booking. Then test the customer flow with harmless records.
Service rules and new availability are configured through the Assistant. There is no dashboard service editor or Add availability control.

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Change existing hours

1

Open the existing availability

Open Inbox → Bookings → Availability, find the intended entry, and use Edit availability.
2

Check the timezone and weekly hours

Confirm the entry and timezone. Set open or closed days and their time ranges. Check Spots, the number of bookings allowed at the same time.
3

Add exceptional dates

Use Add override for holidays, closures, or changed hours. An override replaces the normal hours for that date.
4

Save and verify

Select Save, reopen the entry, and check the saved hours. Check bookable times on an ordinary day and an overridden date.
If a complex schedule is read-only, ask the Assistant to change it rather than simplifying it just to fit the form. Ask the Assistant to change the resource’s identity or service assignment.

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Test the customer outcome

Include a successful booking, a full or closed time, required details, approval when enabled, cancellation, and rescheduling. The agent’s booking actions follow your configured customer rules. A booking outside those rules is for staff to create manually.
Preview can create real bookings. Inspect and clean up harmless test records. Changing or deleting a service later does not rewrite existing bookings.