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Connect a Meta business page so Facebook Messenger and its linked Instagram professional account can use the selected Jaaxis agent.

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Prerequisites

  • A Facebook account with sufficient access to the business Page.
  • An Instagram professional account linked to that Page if you want Instagram messaging.
  • Permission to approve the access requested during Meta authorization.
A page already connected to another Jaaxis agent is unavailable until it is disconnected there.

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If a Page is missing

Use Add more pages and repeat Meta authorization. Confirm the signed-in Meta user manages the Page and that Instagram is linked to the Page in Meta before reconnecting.