Configure the widget
Test the installation
Open the allowed website in a private browser window. Check desktop and mobile layouts, send a message, and confirm the conversation appears in the Jaaxis inbox.The widget does not appear
The widget does not appear
Confirm the page uses an allowed domain, the exact script is present in the rendered page, the current page is not blocked, and mobile visibility is enabled for a phone test.
The widget appears on the wrong side
The widget appears on the wrong side
Return to Chat widget → Manage, change alignment, save, and reload the website without cache.