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Add a floating Jaaxis chat button to a website you manage. Before starting, make sure you can edit the website and have permission to configure the intended agent.
1

Open the generated code

Open the agent’s Connect page and the Chat widget card’s code action. Confirm you are configuring the intended agent.
2

Allow the websites

Under Allowed websites, enter a domain or website URL and select Add domain. Confirm it appears in Allowed domains. Each addition or removal saves separately.
3

Set placement

Choose the left or right Chat position and the intended Mobile display, then select Save for those settings.
4

Install the code

Copy the complete generated code and place it before your website’s closing body tag. Publish the website change without editing the generated agent identifier or script URL.
5

Test the visitor experience

Open an allowed page in a private browser window. Check desktop and mobile, send a message, and confirm the conversation reaches Inbox. Verify a human reply on the visitor’s side too.

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Allowed websites

A domain such as example.com also covers www.example.com. Use *.example.com when every subdomain should be allowed. Add a separate staging domain when it is not covered. With no domains listed, the chat is shown nowhere. This is a list of websites allowed to display the chat. It is not a list of pages the agent should learn from. To remove a website, use its Delete domain control and confirm the updated list. Domain changes save through their own controls, independently of placement settings.

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Troubleshooting

If the button is missing, confirm the actual page host is allowed, the generated script is installed, and mobile display is enabled for a phone test. The old Hide on specific pages editor is no longer present in this dialog. For colors, picture, theme, or branding, use the agent’s appearance controls and check the visitor-facing result.