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The chat widget adds a collapsible Jaaxis conversation to your website.

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Configure the widget

1

Open widget settings

From Agents, open the agent, select Connect, and choose Chat widget → Manage.
2

Allow your website domains

Add every production or staging domain that may load the widget. The widget is unavailable on domains that are not in this list.
3

Choose where the widget appears

Optionally add full page URLs under Hide on specific pages. Then choose the left or right Chat position and whether Mobile display is shown or hidden.
4

Save and copy the code

Select Save, then copy the complete generated code shown above the settings. Do not change the agent identifier or script URL.
5

Install the widget

Paste the code into your website immediately before the closing body tag and publish the change. On an allowed, non-hidden page, the floating chat button should appear in the saved position.

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Test the installation

Open the allowed website in a private browser window. Check desktop and mobile layouts, send a message, and confirm the conversation appears in the Jaaxis inbox.
Confirm the page uses an allowed domain, the exact script is present in the rendered page, the current page is not blocked, and mobile visibility is enabled for a phone test.
Return to Chat widget → Manage, change alignment, save, and reload the website without cache.
Do not edit the agent identifier or script URL inside the generated code.