Skip to main content
Use the chat iframe for a conversation that stays visible inside a page. Prepare access to the website and permission to configure the intended Jaaxis agent.
1

Open the iframe code

Open the agent’s Connect page and the Chat iframe card’s code action. The generated code belongs to that agent.
2

Allow the host website

Under Allowed websites, add the intended domain with Add domain. Confirm it appears in the saved list. Domain additions and removals save separately.
3

Copy the complete code

Copy the generated code shown for placement on your page. Keep its agent identifier and script URL unchanged.
4

Place and size the chat

Paste it into the intended page or layout and give the containing area enough width and height to display the conversation.
5

Publish and verify

Publish the website change, open the allowed page in a private window, and send a message. Confirm the embedded chat loads and the conversation appears in Inbox.
A domain such as example.com also covers www.example.com; *.example.com covers its subdomains. Add other production or staging domains separately. With no allowed domains, the chat does not display. Choose the widget for a floating, collapsible button. Choose the iframe for a dedicated support area or fixed chat layout.